Job: Financial Counselor - Financial Counseling

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Job Description

Financial Counseling

Full Time


Job Details:
  • Kootenai Health is seeking a self-starting, quality driven, and customer service focused Financial Counselor to join our Business Services team!

    As a Financial Counselor on our team you will provide financial counseling to insured and uninsured patients, through personal interview, create a payer source for inpatient and outpatient self-pay accounts, by identifying patient financial needs. You will assist the patient as needed to complete all necessary requirements to enable patient to meet their financial obligation to the organization, identify potential third party liability, worker's compensation, commercial, Medicare, Medicaid, linkage to Victims of Crime and other programs for reimbursement, verify insurance eligibility and benefit information, collect co-payments and deductibles, facilitate identification of available coverage and/or financial application process, complete applications for coverage through Medicaid, Marketplace and/or disability, monitor status and assist patients with scheduling of hearings or other items as required. You will also determine and approve financial assistance and payment arrangements, assist patients to provide cost estimates and follow guidelines associated with pre-payment process.

    To be successful in this role you need to have:

    · Bachelor's degree in business, healthcare or related field, preferred

    · 3 years' experience in hospital registration, authorizations or business office.

    · Experience in customer service required

    · Familiarity with the rules and regulations pertaining to Federal, State and County programs

    · Experience with multiple electronic health records, web based and payer applications, including software to manage application process

    · Analytical and financial assessment abilities to maintain close attention to a variety of details in order to perform duties effectively.

    Kootenai Health Highlights

    Kootenai Health has a solid reputation in the Pacific Northwest and has a rich history that spans nearly 60 years of innovation, achievements, and benchmarks in healthcare. Providing a comprehensive range of medical services, our main campus is located in Coeur d'Alene, Idaho and includes a 292-bed community-owned hospital. Kootenai Health is accredited by DNV and holds Magnet Designation for nursing excellence. We have been recognized among large employers as the No. 1 Best Place to Work in Healthcare by Modern Healthcare magazine, and are regularly recognized by Cleverly and Associates for providing value to our community. We offer an excellent tuition reimbursement program, wellness program and on-going educational classes to all of our employees. If you want to love where you work and live, check out Kootenai Health. As your next employer, we are excited to offer you:

    • 100% employer-paid health insurance premiums for full-time employees. Part-time employees pay only $30 a month for medical, dental and vision coverage!
    • A robust tuition reimbursement program!
    • A 457 retirement plan!
    • On-site daycare!
    • Competitive salaries with a 12% differential for nights and an 8% differential for weekends!
    • A robust and incentive-driven wellness program!
    • Full spectrum employee reward, recognition, and retention programs, including outstanding employee development, training and educational opportunities!
    • And much more!

    Apply through our website -

    Kootenai Health considers applicants for all positions without regard to race, color, religion, creed, national origin, age, disability, sexual orientation, marital status, or any other legally protected status.


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