Assists patients in understanding their diagnosis, treatment options and the resources available. Serves as an essential link between patients and all other medical staff. Facilitates appointments for consults and support services within established service standards, including social workers, dietitians and physicians. Coordinates multidisciplinary planning conferences, develops concise patient summaries for use by the care team and documents recommendations made utilizing standardized care protocols in accordance with nationally recognized care guidelines. Develops patient education programs and tools. Follows patients throughout the care continuum, including inpatient admissions and collaborates with inpatient care management resources. Adheres to established productivity benchmarks. Responsible for outreach efforts to establish and maintain positive working relationships with medical staff. Performs other related duties as assigned.